Maternity Consumer Survey
Loading ...
| Sponsor | Ministry of Health |
| Speciality | Health |
| Provider | Research New Zealand |
| Contract Value | - |
| Administration Date | 2014 |
| Frequency | Not specified |
| Next Administration | Not specified |
| Primary Method | Self-complete |
| Primary Sample | Women who had live births between late 13 (Dec) and early 14 (Feb) |
| Response Rate | 29.4% |
| Sample Size | 3,801 |
| Secondary Sample | - |
| Response Rate | - |
| Sample Size | - |
| Sample Frame | 13,634 women invited to take part in survey |
| Participation | Voluntary |
| Monetary Incentive | None |
| Geographical Region | National |
| Average Survey length | Not specified |
The Maternity Consumer Survey explores women’s experiences and satisfaction with various aspects of their maternity care, from the point at which they first discovered they were pregnant through to the first few weeks after the baby’s birth. The survey was first commissioned by the Ministry of Health in 1999. The survey provides the maternity sector with direct feedback from women who have recently given birth, concerning their maternity experience and the care they received throughout their pregnancy and the weeks that followed. This information is used by the Ministry and the maternity sector to assess the impact and effectiveness of recent initiatives and policies and to help inform future planning and improvement activities. As well as measuring women’s overall satisfaction with the maternity care they received, women’s maternity experience was examined in relation to three stages. This enabled examination of each stage of care in more detail and identified specific aspects or priorities for improvement, in order to support positive outcomes for mothers, their babies and their families and whānau.
Previous Administrations
| Year | Provider | Response Rate | Downloads |
| 2014 | Research New Zealand | 29.4% | Final Report |
| 2011 | Nielsen | 40.9% | Final Report |
| 2007 | Health Services Consumer Research | 37.5% | Final Report |