Current Evaluation Projects


Real-Time Feedback Initiative

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CBG is in the process of piloting a real-time feedback initiative for the Health and Disability Commissioner. To date, the pilot has involved developing and implementing an electronic real-time system that captures feedback from people interacting with mental health and addiction services in a variety of settings across Auckland. Additionally, a flexible and accessible reporting system that provides multi-layered reports for all levels of staff in organisational and national settings has been developed to disseminate the results.

Live results from the pilot can be viewed here.


Māori Provider Capacity Assessment Tool

The MPCAT is a self-assessment instrument that helps Māori providers identify capacity strengths and indicates areas for further development.  Information provided within the MPCAT assists both the Ministry of Health and Māori health providers to determine the appropriate investment required whilst also providing a useful framework for measuring growth in organisational capacity over time.